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How do I order custom jewelry?
Can I return jewelry I'm not satisfied with?
Who makes all the jewelry?
How do I care for hemp jewelry?
How much does it cost to ship jewelry?


How do I order custom jewelry?
By clicking on the 'Contact Us' link, you can send an email to Karmic Creations. When ordering custom jewelry, be sure to include any / all of the following that you desire: - style (flat or spiral) - thickness (thin, regular or chunky) - types of beads (if you are unsure, feel free to describe a color scheme and we will email you photographs of available beads) - any lettering / pendants (may take 1 - 2 days extra for pendants that we do not have in stock, but we will try to find exactly what you are looking for!) - length (approximate; most necklaces are 12 - 14 inches of weave, with an additional 8 - 10 inches of braid to tie the necklace)

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Can I return jewelry I'm not satisfied with?
Yes! We're more than happy to take returns of stock or custom jewelry for 7 days after you receive it. So, if what you ordered isn't exactly what you wanted, we'd be happy to exchange your item for another, or offer you a refund of the purchase price.

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Who makes all the jewelry?
We do! Our jewelry is not mass-produced junk, but rather quality, handmade work that can be made to your specifications. Everything is made in Northeastern Pennsylvania and shipped directly to your door at rock bottom prices.

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How do I care for hemp jewelry?
Hemp is an amazing fiber, and it makes some beautiful looking jewelry to boot. When you first get your jewelry, it may be slightly scratchy. This is because hemp is naturally a bristley fiber. However, we use several procedures to make the hemp more comfortable before we ship every item. If you have sensitive skin or the necklace still bothers you, there are care instructions included with every order. The best method is to get the necklace damp and allow it to air dry once or twice (don't get your jewelry wet repeatedly, because it can break down the fibers long before their time!). This should help to soften the fibers of the necklace.

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How much does it cost to ship jewelry?
The first piece is $1.00 for 2 - 3 day shipping, and each additional piece is .50, up to eight total pieces. For orders larger than 8 pieces, a rate will be calculated for you after you place your order. All items are normally shipped via USPS First Class Mail - if you want any other shipping method, contact us and we'll be happy to oblige!

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Last Updated: 22 May 2006 17:14:16 PDT home  |  about  |  terms  |  contact
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